
Refund & Cancellation Policy
Learn how we handle refunds and cancellations on our platform.
Last Updated on April, 15, 2025
1. Subscription Terms
TickSale access is billed on a weekly recurring basis.
Subscriptions automatically renew every 7 days unless cancelled in advance.
By subscribing, you authorize us to charge your selected payment method weekly via Stripe.
2. Cancellation Policy
You may cancel your TickSale subscription at any time before your next billing date.
Cancellations can be made through your account dashboard or by contacting us at [support email].
When cancelled, your access will remain active until the end of the current paid week.
No pro-rated refunds are given for mid-week cancellations.
3. Refund Policy
Due to the digital nature of our services, including time-sensitive alerts and call data:
All payments are final and non-refundable.
We do not offer refunds for:
Change of mind
Missed alerts or calls
User inactivity
Forgetting to cancel on time
Exceptions:
Refunds may be considered in the following cases, if requested within 7 days:
Duplicate or accidental charges
Technical issues (e.g., charged after proper cancellation)
To request an exception, email us at help@ticksale.com with your full name, email, and reason for the request.
4. Disputes & Chargebacks
Filing a chargeback without contacting TickSale support first is a breach of our terms and may result in:
Immediate removal of access
Permanent ban from rejoining
Please contact us directly if you encounter a billing issue. We aim to resolve all concerns fairly and promptly.
5. Contact
For support, billing, or cancellation questions, contact us at: help@ticksale.com
Important for Customers:
By subscribing to TickSale, you acknowledge and agree to this Refund and Cancellation Policy.
1. Subscription Terms
TickSale access is billed on a weekly recurring basis.
Subscriptions automatically renew every 7 days unless cancelled in advance.
By subscribing, you authorize us to charge your selected payment method weekly via Stripe.
2. Cancellation Policy
You may cancel your TickSale subscription at any time before your next billing date.
Cancellations can be made through your account dashboard or by contacting us at [support email].
When cancelled, your access will remain active until the end of the current paid week.
No pro-rated refunds are given for mid-week cancellations.
3. Refund Policy
Due to the digital nature of our services, including time-sensitive alerts and call data:
All payments are final and non-refundable.
We do not offer refunds for:
Change of mind
Missed alerts or calls
User inactivity
Forgetting to cancel on time
Exceptions:
Refunds may be considered in the following cases, if requested within 7 days:
Duplicate or accidental charges
Technical issues (e.g., charged after proper cancellation)
To request an exception, email us at help@ticksale.com with your full name, email, and reason for the request.
4. Disputes & Chargebacks
Filing a chargeback without contacting TickSale support first is a breach of our terms and may result in:
Immediate removal of access
Permanent ban from rejoining
Please contact us directly if you encounter a billing issue. We aim to resolve all concerns fairly and promptly.
5. Contact
For support, billing, or cancellation questions, contact us at: help@ticksale.com
Important for Customers:
By subscribing to TickSale, you acknowledge and agree to this Refund and Cancellation Policy.
1. Subscription Terms
TickSale access is billed on a weekly recurring basis.
Subscriptions automatically renew every 7 days unless cancelled in advance.
By subscribing, you authorize us to charge your selected payment method weekly via Stripe.
2. Cancellation Policy
You may cancel your TickSale subscription at any time before your next billing date.
Cancellations can be made through your account dashboard or by contacting us at [support email].
When cancelled, your access will remain active until the end of the current paid week.
No pro-rated refunds are given for mid-week cancellations.
3. Refund Policy
Due to the digital nature of our services, including time-sensitive alerts and call data:
All payments are final and non-refundable.
We do not offer refunds for:
Change of mind
Missed alerts or calls
User inactivity
Forgetting to cancel on time
Exceptions:
Refunds may be considered in the following cases, if requested within 7 days:
Duplicate or accidental charges
Technical issues (e.g., charged after proper cancellation)
To request an exception, email us at help@ticksale.com with your full name, email, and reason for the request.
4. Disputes & Chargebacks
Filing a chargeback without contacting TickSale support first is a breach of our terms and may result in:
Immediate removal of access
Permanent ban from rejoining
Please contact us directly if you encounter a billing issue. We aim to resolve all concerns fairly and promptly.
5. Contact
For support, billing, or cancellation questions, contact us at: help@ticksale.com
Important for Customers:
By subscribing to TickSale, you acknowledge and agree to this Refund and Cancellation Policy.